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Closet Installation Tip – FastTrack

FastTrack Closet System is an alternate installation to our Direct Mount system, which uses back clips, support braces, and other hardware.  It is much easier to level the shelving and allows you to move shelving as needed.

Below are some tips on FastTrack Closet Installation that should make assembly easier.  It is important to know that the 12″ and 16″ FreeSlide and Wardrobe shelving both use a 12″ bracket.

1. Install the FastTrack mounting rail into the wall. Be sure to ensure that the rail is level. It is our recommendation to install into as many studs as possible and to use drywall anchors where studs are not available. * Install the hang rail at least 2″ above the desired height of the top shelf.

2. Hang the FastTrack uprights on the mounting rail.  As long as the mounting rail is level, the uprights will be level. The uprights can be installed at a maximum of 36″ apart, but we usually recommend 24″ apart.  The uprights can be installed into studs, or into the drywall using a drywall anchor.

3. Attach the FastTrack brackets into the uprights. Hold the bracket at a 45 degree angle and align the bracket slots with the holes in the uprights. Insert the bracket into the upright and slowly angle it down until the bracket is level. You may need to tap it down using a rubber mallet to lock the bracket into place.

4. Install the shelf onto the brackets. Set the shelf on the brackets, aligning the wires from front to back in the bracket slots. Placing your hands on top of the shelf, push down and in so that the line wires (which run left to right) will insert into the notches on the brackets. If one of the line wires is not completely lined up, you will need to pull the whole shelf out and reinstall.

Below is a photo layout of how to install your shelf into the bracket:

FTC Bracket Install

If you have questions about installing your Rubbermaid closet system, please reach out to our consumer service team M-F 8:30 am to 5 pm, EST at 888-895-2110. Please have the item number or packaging of the closet system on hand.

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16 Responses to Closet Installation Tip – FastTrack

  1. Justin August 25, 2012 at 12:25 pm #

    Agreed, the instructions that come with this system are not very helpful. I am told I have to buy one set of hardware, but nowhere do I find instructions that tell me what bolts should be used on the rail or the uprights. Further, the hardware set tells me that I need a 1/4″ drill bit, so I assume that this is to drill the pilot holes for the wall anchors, but the anchors that come with the set don’t actually fit in a 1/4″ hole. So what size drill bit should I use?

    In the end, I am spending way too much time trying to sort out what to use where. Rubbermaid is selling a product that is priced as “premium”, but without providing the clear instructions that you should expect from such a “premium” product.

    • Jamie Baker March 11, 2013 at 8:43 am #

      Justin,

      The 1/4″ drill bit is for the wall anchor pre-drilled hole. The wall anchors do need to be tapped in using a rubber mallet or hammer (be sure to tap lightly to avoid damaging the anchor and/or wall).

      For further assistance, please contact our Consumer Service Department at 888-895-2110 Monday through Friday 8:30 am to 5:00 pm ET.

      Sincerely,
      Jamie

  2. Carrie July 12, 2012 at 4:33 pm #

    By the way, the video is also terrible. It explains how to put the brackets and the shelves on, but it doesn’t say anything about how to install the uprights, which, I think, would need the most explanation.

  3. Carrie July 12, 2012 at 4:28 pm #

    This is a terrible site! Why doesn’t Rubbermaid have printable instructions with diagrams of what to do and pictures of what I need to get the job done? I already went to the store and bought what I thought I needed. Now, when I look online, the parts look different. My uprights don’t have a spot for a hang rail. Does that mean I don’t need one? Also, the Rubbermaid brackets that I got don’t have an indentations for the shelves to snap into. How do they stay secure? The retailers that sell Rubbermaid products should be supplied with a list of all available items with descriptions and explanations of how to use them and what they’re compatible with.

    • Jamie Baker July 13, 2012 at 8:07 am #

      Carrie,

      Information and installation steps are provided at the retail stores in pamphlets for you to take home. We do apologize and are working to get this information added to our site.

      Without having model numbers, I am unable to state what you purchased. If you uprights and brackets do not look like what’s pictured on our site (upright has no place for a hang rail and brackets do not have the cutouts for shelving), then what was purchased is not FastTrack Closet.

      For assistance, please contact our Consumer Service Department at 888-895-2110 Monday through Friday 8:30 am to 5:00 pm ET.

      Sincerely,
      Jamie

  4. Lynne sTone May 8, 2012 at 4:15 pm #

    Very poor instructions with system. Bought the fasttrack system at Lowe’s. They had no one to explain. Bought the corner shelf which now seems that is only for the direct mount system. But we had Lowe’s cut the 12′ freeslide in 2 pieces because the width of the corner shelf would make up the difference. Now we have 2 pieces that are too short because the fasttrack & direct mount system seem not to be compatible. Very frustrated after spending lots of money. Rubbermaid, is there a way to use the corner shelf with the fasttrack system?
    This is not a cheap system.

    • Jamie Baker May 8, 2012 at 4:30 pm #

      Lynne,

      The corner shelving is compatible only with the Direct Mount System. The installation information is provided on the packaging, and we do indicate that it’s installed using Direct Mount hardware. Unfortunately, a corner shelf is not offered for the FastTrack System.

      We do apologize for any inconvenience. To speak with a representative, please contact our Consumer Service Department at 888-895-2110 Monday through Friday 8:30 am to 5:00 pm ET.

      Sincerely,
      Jamie

  5. Morgan March 31, 2012 at 10:33 pm #

    I just installed some FastTrack shelves, and I see a small but very noticeable part of the FastTrack support sticking up through the wire shelf. Anything placed directly on top of the support is not going to be flush with the shelf, but will instead be tilted or wobbly. The older style supports in the rest of my house are completely underneath the shelf. Am I doing something wrong, or is this (what I would consider) a design flaw?

    • Jamie Baker April 2, 2012 at 10:08 am #

      The brackets will “stick up” through the shelf because of the installation method. The shelves nest down in the bracket to lock it in place; because of this, the bracket will stick up through the shelving slightly.

    • Carrie July 12, 2012 at 4:43 pm #

      I think what he meant was, yes, it is a design flaw.

  6. Christine January 30, 2012 at 9:47 pm #

    We are in the process of installing the FastTrack system in our kitchen pantry. The run length is 9′. We are using a run of 6′ length and 3′ length and using joiner plates to join the front of the shelves together. However, what we have not been able to find is something to join the back or middle of the selves together to give added strength. Instead where the two runs of shelves meet (there are five sets of these), we have a weak spot that runs the depth of the shelves.

    • Jamie Baker January 31, 2012 at 8:52 am #

      Christine,

      For the FastTrack system, the uprights should be installed no more than 4″ from each end to provide proper support. The overhang, which will be only 4″ of shelving, would not be a weak spot in the system. If you have more than the recommended overhang, it is suggested to add an upright at the end of each shelf.

      The Joiner Plates are typically used with our Direct Mount system to join a shelf with a corner piece. This is an optional piece of hardware for the FastTrack system.

      If you have any questions, please contact our Consumer Service Department at 888-895-2110 Monday through Friday 8:30 am to 5:00 pm ET.

      Sincerely,
      Jamie

  7. Frustrated Consumer January 14, 2012 at 12:28 pm #

    I’m pretty sure all that’s missing from this information above is that from a wall the max number of inches the uprights should be installed is 8″. This is from memory, it would be nice if all stores carried installation instructions to give you when you purchase hundreds of dollars of shelving… This website is no help either.

    • Jamie Baker January 19, 2012 at 2:32 pm #

      We do recommend that the FastTrack Uprights should be installed no more than 4″ from each end.

      A video has been recently added to our website for installation of the FastTrack Closet system. Please click on or copy and paste the following link in your browser to be directed to the video:

      http://www.rubbermaid.com/pages/fasttrack-closet-installation-video.aspx

      • John from Seattle January 21, 2012 at 12:51 pm #

        Why not thorough written instructions rather than a video? Not everyone has high speed internet. Brochures should be sold with the product, with installation instructions, maximum load per foot based on various bracket spacing, etc.

        • Jasmine February 2, 2012 at 1:10 am #

          AGREE! Add the installation instructions to this website.








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